Glow-worm showing F.28 in Tipton? The boiler tried to ignite and failed. Three quick checks to do first, and what a gas engineer looks at if it keeps coming back.
If the hob will not light either, the boiler is fine and the supply is not. Check the meter lever is in line with the pipe, and on a prepayment meter check the credit.
The thin plastic pipe leaving the wall carries water from the boiler. When it freezes the boiler shuts down. Pour warm water, not boiling, along it and try once more.
Press reset and wait. If F.28 appears again on the next attempt, switch off and leave it rather than cycling it over and over.
An engineer will test gas pressure at the boiler, look at the spark electrode and flame sensor, and check the gas valve and flue. Nothing here is a homeowner job.
No, it means gas was not burning, not that gas is escaping. A smell of gas is different: leave the house, do not touch switches, and call 0800 111 999 straight away.
A cold snap freezing the condensate pipe is the classic cause of a boiler that is fine in the day and dead by morning.
Ask for the Gas Safe ID card when they arrive and read the back. It shows the appliance types that engineer is qualified for.
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